Case 02
AI Voice Receptionist: Answers, Classifies and Routes Calls 24/7
01
The problem
Calls do not stop when the office closes. Every one still needs somebody to pick up, work out what the caller wants and get them to the right place.
02
What we built
We built a voice receptionist that answers every call, day or night, on the client's existing phone number. It classifies each call and routes it. Speech-to-text and text-to-speech run through a single provider.
03
What shaped the build
A managed voice platform decides how your calls behave. That shaped the build: classification and routing run on our own server, so the logic is ours to change.
Contact
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